Return
If you want to return something, how exactly does that work?
Reflection time/return
It may happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you do not want the order. Whatever the reason, you have the right to cancel your order up to 30 days after receipt without giving any reason.
You will then be credited the full order amount including shipping costs. Only the return costs from your home to the store are for your own account. These costs are approximately 6.95 per package, for the exact rates please consult the website of your carrier. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging.
We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.